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## Patients & Guests

# Patient Experience Surveys

One of the ways Pratt Regional Medical Center collects feedback is through our partnership with PRC who specialize in conducting patient experience surveys. The survey includes questions about how patients feel about their treatment and about their interaction with health professionals, including nurses. If you receive a call from our friends at PRC asking to speak with you about your recent hospital stay, we hope that you will take the time to participate and give us your feedback. We find the information you provide to be of excellent service to us.

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##### Your feedback can help us to

- Ensure our services are sensitive to the needs of patients, caregivers, and visitors.
- Improve and enhance the hospital experience.
- Improve planning and decision making, ensuring we are upholding our mission to provide excellent and compassionate healthcare services.
- Ensure we are open and transparent in all that we do.